A systemic approach to quality improvement in public health services.
A systemic approach to quality improvement in public health services.
A. Sahel,Abdelali Alaoui Belghiti,7 Authors,B. Dujardin
2015 · DOI: 10.1108/LHS-07-2013-0033
Leadership in Health Services · 9 Citations
TLDR
An original quality improvement approach in a developing country that succeeded in triggering sustainable improvement dynamics by combining support (feedback with reward (prizes) and pressure measures (ranking, performance disclosure).