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A SYSTEMATIC FRAMEWORK FOR ASSESSING THE IMPLEMENTATION PHASE OF ENTERPRISE RESOURCE PLANNING SYSTEMS

Pierre A. Akiki,A. Bandara,H. Maalouf,Y. Yu

2012
3 Citations

TLDR

A set of categorized critical success factors (CSFs) for assessing ERP implementations are proposed and a support tool is presented to visualize the assessments of the current and past implementation states to help in monitoring the implementation’s evolution history.