A servant leader and their stakeholders: When does organizational structure enhance a leader's influence?
A servant leader and their stakeholders: When does organizational structure enhance a leader's influence?
M. Neubert,Emily M. Hunter,Remy C. Tolentino
2016 · DOI: 10.1016/J.LEAQUA.2016.05.005
198 Citations
TLDR
Using a sample of 1485 staff nurses and 105 nurse managers at nine hospitals, it is demonstrated that servant leadership is directly related to more nurse helping and creative behavior, and it is related to patient satisfaction through nurse job satisfaction.