A Model of Employee Self-Service Technology Acceptance
A Model of Employee Self-Service Technology Acceptance
Janet H. Marler,James H. Dulebohn
2005 · DOI: 10.1016/S0742-7301(05)24004-5
58 Citations
TLDR
A perceptual model of employee self-service (ESS) acceptance and usage is developed and several key individual, technological, and organizational factors relevant to individual intentions to use ESS technology are proposed.