A longitudinal study of human-chatbot relationships
A longitudinal study of human-chatbot relationships
Marita Skjuve,Asbjørn Følstad,K. I. Fostervold,P. B. Brandtzaeg
2022 · DOI: 10.1016/j.ijhcs.2022.102903
103 Citations
TLDR
It is found that the HCRs formed gradually and mostly in line with the assumptions of Social Penetration Theory, and important drivers pushing the relationship toward attachment and perceived closeness appear to be Replika ’ s ability to participate in a variety of interactions, as well as to support more deep-felt human needs related to social contact and self-reflection.
