Getting more health from healthcare: quality improvement must acknowledge patient coproduction—an essay by Paul Batalden
Getting more health from healthcare: quality improvement must acknowledge patient coproduction—an essay by Paul Batalden
P. Batalden
2018 · DOI: 10.1136/bmj.k3617
British medical journal · 159 Citations
TLDR
Paul Batalden shares his learning from 10 years of studying change, which shows that healthcare as either a product or a service neglects essential aspects of coproduction between doctors and patients.
Abstract
Modelling healthcare as either a product or a service neglects essential aspects of coproduction between doctors and patients. Paul Batalden shares his learning from 10 years of studying change