Examining How Artificial Intelligence Influences Doctors’ Psychological Well-Being: The Mediating Role of Technological Awareness

TLDR

Findings indicate that AI implementation significantly impacts doctors’ psychological well-being and technological awareness mediates the link between artificial intelligence implementation and doctors’ psychological wellbeing.

Abstract

Around the globe, the implementation of artificial intelligence (AI) has gained momentum across all settings. Likewise, AI implementation in healthcare settings has transformed processes and working efficiency; however, its impact on doctors’ psychological wellbeing (DPWB) remains insufficiently examined and understood in the extant literature. Accordingly, this study examines the influence of AI implementation on DPWB through technological awareness (TA) as a mediating factor, drawing on the social cognitive theory (SCT) perspective. Furthermore, a sample of 415 doctors was employed as key respondents within private sector hospitals to collect quantitative data. For data analysis, PLS-SEM was employed. According to the results, AI implementation significantly enhances DPWB while TA mediates this relationship. Hence, this study enriches the AI and wellbeing literature related to the healthcare setting by providing valuable insights to healthcare practitioners about how AI implementation improves DPWB in the presence of TA. This study also offers policy implications and direction for future researchers on AI implementation and DPWB. Plain Language Summary The Mediating Role of Technological Awareness in the Impact of Artificial Intelligence on Doctors’ Psychological Well-Being This study investigated the impact of AI implementation on doctors’ psychological wellbeing in the presence of technological awareness as a mediator. Based on the collected data from 415 doctors working in private hospitals. Findings indicate that AI implementation significantly impacts doctors’ psychological well-being. Furthermore, technological awareness mediates the link between artificial intelligence implementation and doctors’ psychological wellbeing. Additionally, this study provides insight into social cognitive theory from the cognitive, environmental, and behavioral perspectives and offers policy implications for healthcare practitioners.