Employees’ Perception Regarding In-House Training Programs in Pakistani Organizations

This study examines employees’ perception regarding quality of in-house training programs in different organizations of Lahore city, Pakistan. These Organizations have in-house training facilities and conduct training programs in coordination with HR department on regular basis. Purpose of study is to find employees perception and satisfaction level regarding various training variables and difference of opinion among groups of respondents (gender, designation, and work experience). Data sample consists of 123 employees through structured questionnaire. The research tool consists of 32 items and 6 factors including training material, trainer, need-based training, facilities, timing, & schedule, and benefits of training. Questionnaire includes 30 close-ended questions on Likert’s five point rating scale. Research design uses quantitative approach. Data Analysis tool used for interpretation is SPSS 23.0 applying frequency distributions/percent, mean, standard deviation and t-tests/ANOVA for analysis. Survey method was used to collect data. A structure questionnaire was used as primary data collection tool using random sampling technique. Total 175 questionnaires were distributed to respondents by the researcher, out of which 123 completed questionnaires were found usable. The study provides conclusions about employees perception and satisfaction level regarding various training factors surveyed in the research tool. It also provides conclusions about difference of opinion among various groups of employees (like gender, designation and work experience groups). Study findings shows overall satisfaction level among employees of organizations. The study also represents recommendations for managerial implication and directions for future researchers for training and development practices.