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Effects of the covid-19 pandemic on the mental health of hotel housekeeping staff

Brenda Suellen de Souza Grisi,Carla Stefânia Cabral de Medeiros Santana

2023 · DOI: 10.14210/at.v7i4.18895
Applied Tourism · 0 Citations

TLDR

It was found that the Covid-19 pandemic had caused impacts on the mental health of workers in this area, mainly in terms of financial worries, fear of losing their jobs; fear of contracting the disease while at work; and fear that if infected, they might pass it on to other members of the family.

Abstract

This research aimed to understand the effects of the Covid-19 pandemic on the mental health of workers of hotel housekeeping departments in the city of João Pessoa/PB. A quantitative analysis was carried out, to measure the information gathered from workers of three medium-sized hotels in the capital of the state of Paraíba, using a questionnaire to gather data, and descriptive analysis for the data analysis. It was found that the Covid-19 pandemic had caused impacts on the mental health of workers in this area, mainly in terms of financial worries; fear of losing their jobs; fear of contracting the disease while at work; and fear that if infected, they might pass it on to other members of the family. Added to this were physical fatigue, obsession with cleaning, and stress.