Diving into service quality – the dive tour operator perspective
Diving into service quality – the dive tour operator perspective
M. O'Neill,P. Williams,Martin MacCarthy,R. Groves
2000 · DOI: 10.1108/09604520010336650
78 Citations
Diving into service quality – the dive tour operator perspective
M. O'Neill,P. Williams,Martin MacCarthy,R. Groves