Artificial Intelligence and Management: The Automation–Augmentation Paradox
Artificial Intelligence and Management: The Automation–Augmentation Paradox
Sebastian Raisch,Sebastian Krakowski
2020 · DOI: 10.5465/2018.0072
Academy of Management Review · 965 Citations
Abstract
Taking three recent business books on artificial intelligence (AI) as a starting point, we explore the automation and augmentation concepts in the management domain. Whereas automation implies that...