Artificial Intelligence–Generated Draft Replies to Patient Inbox Messages
Artificial Intelligence–Generated Draft Replies to Patient Inbox Messages
Patricia Garcia,Stephen P. Ma,13 Authors,Christopher D. Sharp
TLDR
It is suggested that the use of large language models in clinical workflows was spontaneously adopted, usable, and associated with improvement in clinician well-being.
Abstract
Key Points Question What is the adoption of and clinician experience with clinical practice deployment of a large language model used to draft responses to patient inbox messages? Findings In this 5-week, single-group, quality improvement study of 162 clinicians, the mean draft utilization rate was 20%, there were statistically significant reductions in burden and burnout score derivatives, and there was no change in time. Meaning These findings suggest that the use of large language models in clinical workflows was spontaneously adopted, usable, and associated with improvement in clinician well-being.