Практики впровадження інформаційних систем в торгово-комерційних підприємствах

The article examines the features of implementing ERP (Enterprise Resource Planning) systems in commercial enterprises based on the Oracle AIM (Application Implementation Method) methodology, which ensures maximum efficiency of using the ERP system, taking into account the specifics of the business and its industry. The advantages of using such systems and the difficulties that businesses encounter when implementing them are described, taking into account many years of practical experience and developments in Eastern European countries. The complexities of individual stages of implementation and recommendations for their possible solutions are highlighted. The main stages of the digital transformation process of business are analyzed in detail, and the key points of successful integration of information technologies into business processes are identified. An analysis of recent research and publications on various ERP system implementations is made. Effective practical plans for implementing information systems are considered, as are comprehensive principles using the conceptual research method based on the study of literature on the integration of various concepts, project management at different organizational levels and strategic directions. Special attention is paid to the design of project documents, the study and understanding of which is necessary for bachelors and masters in the field of management and administration, since these future employees will be involved in the implementation of the ERP system at the enterprise by the customer. Their main responsibilities will be directly related to the description of existing business processes, and the implementation results depend on the quality of their work.