My Chatbot Companion - a Study of Human-Chatbot Relationships
My Chatbot Companion - a Study of Human-Chatbot Relationships
M. Skjuve,Asbjørn Følstad,K. I. Fostervold,P. B. Brandtzaeg
2021 · DOI: 10.1016/j.ijhcs.2021.102601
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TLDR
The relationship with the social chatbot was found to be rewarding to its users, positively impacting the participants ’ perceived wellbeing, and a sense of stigma associated with HCRs was reported.