Ghost Work: How to Stop Silicon Valley from Building a New Global Underclass
Ghost Work: How to Stop Silicon Valley from Building a New Global Underclass
Mary L. Gray,Siddharth Suri
2019
引用数 878
TLDR
Anthropologist Mary L. Gray and computer scientist Siddharth Suri team up to unveil how services delivered by companies like Amazon, Google, Microsoft, and Uber can only function smoothly thanks to the judgment and experience of a vast, invisible human labor force.