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AI-Powered Predictive Analytics in Consumer Behavior: A Machine Learning Approach for Marketing Strategy Optimization

Nilesh Anute,N. Limbore,Yuvraj Lahoti,Prashant Kalshetti

2025 · DOI: 10.1109/ISAC364032.2025.11156432
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TLDR

This study shows an AI-powered predictive analytics system that uses advanced machine learning methods to look at and guess how people will behave in the future, and shows what using AI-driven prediction models in marketing can really mean in terms of creating personalized campaigns, better allocating resources, and more engaged customers.

摘要

In the digital market, which changes quickly, it's important to understand and predict how customers will act in order to make the best marketing decisions and stay ahead of the competition. This study shows an AI-powered predictive analytics system that uses advanced machine learning methods to look at and guess how people will behave in the future. The study combines different types of customer data from business records, social media contacts, and demographic profiles with outside factors like economic indicators and yearly trends to make predictions more accurate. The method includes a lot of data preparation and feature engineering to fix problems with the quality of the data and get useful predictions. A number of machine learning algorithms are tested and improved using hyperparameter tuning to find the best model for predicting customer behaviour. These algorithms include random forest, gradient boosting, and neural networks. The suggested system design focusses on being able to grow and use real-time data, which lets it change quickly to changing consumer tastes. Compared to standard analysis methods, experimental results show big changes in predicting buy intent, customer segmentation, and churn rates. The results show what using AI-driven prediction models in marketing can really mean in terms of creating personalized campaigns, better allocating resources, and more engaged customers. This study adds to the growing field of data-driven marketing by creating a strong framework that blends machine learning with full data integration. This framework gives marketers useful information for making strategic decisions. In the future, people will work on adding reinforcement learning to the system so that it can keep getting better and on looking into privacy-preserving techniques to deal with data security issues.