The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator
The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator
H. Chang,S. Chen
2008 · DOI: 10.1108/14684520810923953
946 Citações
TLDR
It is found that the web site brand is a more important cue than web site quality in influencing consumers' trust and perceived risk, and in turn, consumer purchase intention.
